Discussion on: Exploring Customer Perceptions of Siaga Tour Services through SERVQUAL Dimensions and Customer Satisfaction Index (CSI)

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Article Title

Exploring Customer Perceptions of Siaga Tour Services through SERVQUAL Dimensions and Customer Satisfaction Index (CSI)

Authored by

Judy Syawarini Jarianto
Post Graduate Tourism Program, Sahid Polytechnic, Pondok Cabe Udik, South Tangerang City, Banten, Indonesia.

Budi Setiawan
Pradita University, Scientia Business Park, Tangerang Regency, Banten, Indonesia.

Dewi Ayu Kusumaningrum
Hotel Management, Sahid Polytechnic, Pondok Cabe Udik, South Tangerang City, Banten, Indonesia.

DOI or Article Link

https://doi.org/10.9734/sajsse/2025/v22i91140

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