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Article Title
Impact of Service Quality on Customers’ Retention in Nigeria Banks
Authored by
Olaiya, Adeniyi Clement
Banking and Finance Department, School of Financial Studies, The Federal Polytechnic Ado Ekiti, Ekiti State, Nigeria.
Afolabi, Matthew Babatunde
Accountancy Department, School of Financial Studies, The Federal Polytechnic Ado Ekiti, Ekiti State, Nigeria.
Adenigba, Samuel Segun
Bursary Department, The Federal Polytechnic Ado Ekiti, Ekiti State, Nigeria.