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Article Title
The Role of Artificial Intelligence in Healthcare Complaint Management: Implications for Organizational Performance, Patient Experience, and Service Governance
Authored by
Mohammad Ayan
Department of Healthcare Management, School of Allied Health and Sciences, Galgotias University, Greater Noida, 203201, India.
Ayushi Singh
Department of Healthcare Management, School of Allied Health and Sciences, Galgotias University, Greater Noida, 203201, India.
Khushbu Singh
Department of Healthcare Management, School of Allied Health and Sciences, Galgotias University, Greater Noida, 203201, India.
Shaikh Mohammad Sarfaraz
Department of Medical Lab Technology, School of Allied Health and Sciences, Galgotias University, Greater Noida, 203201, India.
Ajit Pal Singh
Department of Medical Lab Technology, School of Allied Health and Sciences, Galgotias University, Greater Noida, 203201, India.