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Article Title
Hybrid AI-Human Architecture for Real-Time Customer Support: Leveraging Retrieval-Augmented Generation
Authored by
Emmanuel Mgbeahuruike
Department of Computer Science, Babcock University, Nigeria.
Colins Ikotun
Department of Computer Science, Babcock University, Nigeria.
Abosede Ojo
Department of Computer Science, Ogun State Institute of Technology, Nigeria.
Emmanuel Oyerinde
Department of Computer Science, Babcock University, Nigeria.
Oluwasefunmi Famodimu
Department of Computer Science, Babcock University, Nigeria.
Taofeek Olorunoje
Department of Computer Science, Federal Polytechnic Ado-Ekiti, Nigeria.